Privacy Policy
This privacy policy (“Policy”) explains our policy regarding the collection, use, disclosure and transfer of informations etc. through “Hawks Fintech Private Limited” or any of its affiliate(s) (“we” or “us” or “our”), which operates the company’s website https:// Hawksfintech.com/ or www.Hawksfintech.com or ("Site"), “HAWKS” (App/Brand”) available on Google Play Store and Apple App Store. It’s run on Android and Apple mobile and as well as Web Application. This application runs on SAAS basis (software as a service). This application runs with the help of cloud server and internet connectivity. Data always store on cloud server but all collective and actual data can be taken by export data for his personal uses and safety purpose. This Policy form’s part and parcel of the Terms of Use for the Hawks Fintech App Services.
The “Hawks Fintech” provides facility to maintain their business accounts through their mobile or through Web. Currently it is providing common entries and reports like balance sheet, Profit & Loss, Trail Balance, Ledgers and stock related reports etc. This is standard application so not claiming to fit each and every business that’s why we recommend always take trail before buying. wherein the user can input their accounting entries, view and share the reports and owner Dashboard for quick decisions. Please note that ‘Services’ would include any other future services we may provide or propose to provide.
In Future when we update, improve and expand the “Hawks Fintech” Application Service, then this Policy may be changed accordingly. At the time of registration of Hawks Fintech Application, the information provided by you like company name, address, email, contact person, contact number etc. Your consent to the collection, storage, and use of the personal information provided by you (is including, uses of any changes or other information and data regarding Application services there to as provided by you) for any of the services that we offer.
We respect the privacy of the users of the Hawks Fintech App Services (“Users” or “you”) and are committed to reasonably protect it in all respects. The information about the User as collected by us is: (a) information supplied by Users and (b) information automatically tracked while using a mobile device having Hawks Fintech App Services enabled.
This is SaaS model (Software as a service)on annual subscription basis. Service will be auto stopped after expiry of subscription.
About business/accounts data: We store all data on third party cloud server machines (like Google cloud etc.) and also using well precaution to safe your data but today in IT word nobody cannot provide hundred percentage data safety, so we always recommends to everyone to take backup time to time on their own. For customer data backup purpose, we have provided “Import an Export” tool in our application without any extra cost. Customer can use this tool and take backup anytime anywhere.
Remark(Read carefully):
1. About accuracy and calculations: although we have try
to take care about data and reports accuracy according to
calculations and rules but it may be some mistakes, so we always recommend that before using any reports
and statutory,
first make it check through any professionals Like CA or Tax consultants etc. In any case company will
not liable any
kind of mistake, penalty or legal charges.
2.2. Use this “Hawks Fintech Application and it’s services if you are agree to this Policy. If you do
not agree with any
term in this Policy, please do not use /avail the “Hawks Fintech” Application and it’s any Services
Privacy Policy Purpose
This privacy policy is meant to help you understand what information we collect, why we collect it and
how you can
update, manage your information related your data and your privacy.
We collect information to provide better services to all our user under the brand “Hawks Fintech”. When you user our application through mobile or Web then it’s always stored our cloud machine so that you can access your data anywhere anytime depend on your internet availability and speed.
We recognize the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. We always recommend that before buying or using our application or services, read and understood all the related terms and conditions. We review our security measures are regularly and updated these as per technological developments. Regardless of where your personal information are transferred or stored, we take all the steps reasonably necessary to ensure that this information is kept secure. But we may share information if we receive any order judicially or from government in order to comply with the Indian law.
Information supplied by users
To avail certain Services on the Hawks Fintech App, Users are required to provide certain personal
information for the
registration process which may include:
- User ID, Company Name, Company Address, Contact Person, Contact Number, State, GST Number etc.
- We collect user information for the purpose to inform about new updates and validation at the time of customer support. Installed apps - the information about the apps installed on the user’s device.
- Device or other IDs - Identifiers that relate to an individual device for the purpose of security (one device which customer has purchase for, should be run and access his data on same device). Crash and Diagnosis - We collect crash log data from your app and the Information about the performance of your app for any technical diagnosis.
- We collect information if you post a comment on our Platforms, websites or ask us a question through phone or email. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our Platform.
- We use information to respond to your requests or questions. We might use your information to confirm your order or purchase or specification for your typical need(s).
- We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
- We use information to look at Platform trends and customer interests. We may use your information to make our Platforms and products better. We may combine information we get from you with information about you we get from third parties.
- We use information for security purposes. We may use information to protect our company, our customers, or our Services.
- We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products.
The Information as supplied by the Users/customer enables us to provide the Services and improve the Hawks Fintech Mobile App Services and Web application to provide you the most user-friendly experience. In some cases, / provision of certain service(s) or utility(ies), we may require your contact address as well. Further, upon downloading the App.
You may be assured that we do not share your registration information data with any third party except in order of government under law and policy.
All Information is service dependent and we may use the Information to provide the Services, maintain, protect, and improve the Hawks Fintech App Services/features, and for developing some new features.
We may also use your email address and phone number without further consent for our company internal use like information about marketing, non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, providing information about updates to Hawks Fintech Application Services, billing, etc.).
Any Information provided by you will not be considered as personal information if it is freely available and/or accessible in the public domain or is not deemed as personal information under the applicable law. Further, any reviews, comments, messages, blogs posted/uploaded/conveyed/communicated by Users on the public sections of the Site or an application store (like the App Store or Play Store) becomes published content and is not considered as personal information which is subject to this Policy.
When you register with the Hawks Fintech App Services, we may (at our discretion) contact you from time to time about updates of your Information.
Information automatically tracked while using the App or Site
We store all customer device IP information to protect the unauthorised use of other device, when Hawks
Fintech app will
install and run in a device, then it will be locked to run same user id on other device until customer
written request.
We use cookies and other technologies for analyzing and optimizing our websites as well as for marketing
purposes. Our
partners may also assign their own cookies to your browser, a process that we do not control.
Link to third party sites/ad-servers
The Site may include links to other websites such as advertisers, blogs, content sponsorships, vendor
services, social
networks, etc. Such websites are governed by their respective privacy policies, which are beyond our
control. Once you
leave our servers (you can tell where you are by checking the URL in the location bar on your browser),
use of any
information you provide is governed by the privacy policy of the operator of the site you are visiting
and we make no
representation or warranty on how your information is stored or used on third-party servers. That policy
may differ from
ours. If you can't find the privacy policy of any of these sites via a link from the website's homepage,
you should
contact the website directly for more information.
Information sharing
This is company policy that we don’t share any customer’s Information to any third party, except only
government order.
We are providing data sync form customer’s machine to company server, but main/actual data always exist
on customer’s
machine. In other way, Further, the User also consents to sharing of Information when it is requested or
required by law
or by any court or governmental authority to disclose, for the purpose of verification of identity, or
for the
prevention, detection, investigation including cyber incidents, or for prosecution and punishment of
offenses. These
disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing
the Terms of
Use or for complying with the applicable laws and regulations. Any personal information of an individual
User such as
name, phone number, address, email address, user id etc. would not be shared with any other User and/or
third party.
Collection of Other info and Messages information
We don’t collect, read or store your personal SMS from your inbox. We collect phone number and Email
from customer’s
given information to send the company information like updates, support and company info purpose so that
who have
subscribe or buy Hawks Fintech App can be updated by latest changes/updates and other information.
Compliance with Play Store App Guidelines
1. We, at Hawks Fintech , assure you that we are providing the facility to access your business
data on your mobile as well
as Web, adhere to the guidelines set by the Play store. We are committed to maintaining the privacy and
security of your
business information while ensuring a seamless experience.
2. Prohibition of Access to Sensitive Data: As a responsible of providing of your accounts data on
your mobile and web,
service provider, we strictly prohibit access to sensitive data, such as photos and contacts, from our
users during
lending activities. We understand the importance of safeguarding your personal information and
prioritizing your
privacy.
3. Restricted Permissions: In line with our commitment to protecting your privacy, the following
permissions are explicitly
prohibited while using our lending services:
a. Read_external_storage: We do not request or require access to your external
storage, ensuring that your personal files
and data remain private and inaccessible to us.
b. RRead_media_images: We do not require permission to access your media images, ensuring that
your photos and multimedia
content is not accessible to us during the lending activities.
c. Read_contacts: We strictly adhere to the principle of data minimization and do not access your
contact information. Rest
assured that we never access your contact list.
4.Access_fine_location: We do not seek access to your precise location data. We respect your
location privacy and never
access your location.
5. Read_media_videos: We do not require permission to access your media videos. Your videos and
multimedia content are not
accessed or utilized by us.
Information storage and backup
Always every customer’s data store and maintain on cloud server and using all the safety tools to
protect customer’s
data but due to IT world always recommend to all customers to take their data backup on their own.
Already we have
provided Import and export tool without any extra cost. Although time to time, we take backup of your
data on Hawks
Fintech cloud server on our cloud database. We also use this backup to provide useful insights and
information related
to their spends such as weekly spends in a month, insights related to spend behavior, etc., and to
provide information
related to User spends, patterns and User data in the form of aggregated and anonymized statistics on
data such as User
spends by category, date, time, bank balances, etc. We shall keep User’s Information in our records till
the period of
time where we can potentially offer the Hawks Fintech application Services to the Users. After such
period of time or
after expiry of subscription, We maintain your data few days only, after that Hawks Fintech App Services
are no longer
relevant to a User, we remove all the Information pertaining to a particular User from our records
Information security
We take appropriate security measures to protect against unauthorized access to or alteration,
disclosure or destruction
of data including accidental or intentional manipulation, loss from access by unauthorised parties. All
Information
gathered on the Hawks Fintech App is securely stored within the controlled database. Access to the
servers is
password-protected and is strictly limited. Our security measures are regularly reviewed and updated to
reflect
technological developments. Regardless of where user business data sync and transfer or store, we take
all steps
reasonably necessary to ensure that user accounts data/information is kept secure, however, please
understand that no
transmission of data over the internet or any other public network can be guaranteed to be 100% secure.
Although, we
value your trust in providing us your Personal Information, thus we are striving to use commercially
acceptable means of
protecting it. But you are hereby notified that no method of transmission over the internet, or method
of electronic
storage is 100% secure and 100% reliable, and we cannot guarantee its absolute security. We seek to
ensure compliance
with the requirements of the applicable data protection laws to ensure the protection and preservation
of the User’s
accounts data Information.
Log Data
We want to inform you that whenever you use our Service, As per government orders we also try to
maintain your data
entry log report (like data entry and their edits and deletion) and in a case of an error in the
application we collect
data and information (through third party products) on your phone called Log Data. This Log Data may
include information
such as your device Internet Protocol ("IP") address, device name, operating system version, the
configuration of the
app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Purpose of Data Syncing
We are providing SaaS basis facility 24x7 to maintain customer’s business accounting. It can be
access/use by customer
on his mobile and as well as through Web. For the purpose to access accounts data 24x7 by user we have
to maintain and
store his data on our cloud server and it always continue process. Data flow in two ways auto sync in
encrypted format
so that user can Input and access their live data.
When you access or use the Services or send any data, query, request or communication to us via our Support email, you understand that you are communicating with us electronically, and that we may respond via electronic means from us, such as by email, sms, whatsApp etc.
Link to third-party and data Store
We never allow sharing user’s business account data with anyone or any third party. The Company
represents that the user
data is stored on cloud (Google Cloud Services) in encrypted form under best industry standards and the
same may change
from time to time. The app does use third party services that may collect information used to identify
u. Third-party
service providers used by the app includes but is not limited to: (You may refer to their individual
websites for their
privacy policy)
- • Google Play Services & Other ancillary Google Products
- • Firebase & GoogleAnalytics
- • AWS(Amazon Web Services)
- • SMS, IVR and WhatsApp Service Providers
- • GSTN API providers for Govt.portal syncing
- • Apple Store
- • Google Data Studio
- • Development languages and tools etc.
Security of Main data
Hawks Fintech is providing facility to users to access and maintain their business data on their mobile
and as well as
Web anywhere anytime, for the purpose we maintain and store data on only AWS/Google cloud Machine with
reasonable
protection and security.
Updates/Changes
We may alter our Policy from time to time to incorporate necessary changes in technology, applicable law
or any other
variant. In any case, we reserve the right to change (at any point of time) the terms of this Policy or
the Terms of
Use. Any changes we make will be effective immediately on notice, which we may give by posting the new
policy on the
Site. Your use of the Hawks Fintech App Services after such notice will be deemed acceptance of such
changes. We may
also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review
this Policy
periodically on the Site to ensure that you are aware of the latest version.
Account & Data Deletion From Company’s Server On User Request
If any user wants to quit or shift somewhere else or don’t want to use “Hawks Fintech ” services then he
is always free
to exit from Hawks Fintech and we will remove his business accounts data/accounting companies on his
request from our
server. We have already given a request form for data removing on our website “www.Hawksfintech.com”
whenever any
customer want to quit and submit given form, company will confirm through his registered mail, if he
confirm then in
given time period (7 working days) user’s stored business data will be removed from our server.
Remark(important)
Use this “Hawks Fintech Application and it’s services if you are agree to this Policy. If you do not
agree with any term
in this Policy, please do not use /avail the “Hawks Fintech ” Application and it’s any Services.
Questions/Grievance
In the event you have any grievance relating to the processing of Information provided by you, you may
contact our
Grievance Officer at support@Hawksfintech.com or write to us at the company registered address of Hawks
Fintech Private
Limited, Delhi or Contact: +91 9873799993
Disclaimer
In case any personal information is shared by you with us, which is not requested by us during
registration, (whether
mandatory or optional), we will not be liable for any information security breach or disclosure in
relation to such
information. If you have any questions regarding this Policy or the protection of your personal
information, please
contact our grievance officer or write us on support@hawksfintech.com